Firehouse Haulers Dumpster Rental Agreement: Terms & Conditions

Company Name: Firehouse Haulers, LLC
Address: 317 Azalea Court, Brandon, MS 39047
Phone: (601) 460-0270
Email: info@firehousehaulers.com

1. Rental Period

Each rental begins on the date the dumpster is delivered to your location and ends on the scheduled pickup date provided at the time of booking. If you need more time, you may request an extension in advance, subject to availability.

• Additional Days: $20 per day
• Extension charges begin the day after your scheduled pickup date if the dumpster is not ready for retrieval due to overfilling, blocked access, or lack of notice.

If the dumpster is not ready for pickup on the scheduled date, additional daily fees will continue to accrue until the unit is serviceable.

2. Delivery & Placement

We will place the dumpster in the location specified during booking, as long as it is safe, accessible, and on a firm, level surface. If the requested location is unsafe, obstructed, or otherwise inaccessible, our driver may select an alternate nearby placement at their discretion.

Customer Responsibilities:

• Provide accurate placement instructions.
• Ensure the delivery area is clear of vehicles, debris, and obstacles on scheduled delivery and pickup days.
• Secure any necessary permits from municipalities or HOAs before delivery if the dumpster will be placed in public rights-of-way.

Failed Delivery or Pickup Fees:

• $75 within the primary service area (0–25 miles)
• +$25 for each additional 5-mile extended zone (e.g., $100 for 30 miles, $125 for 35 miles)

These fees apply if the dumpster cannot be delivered or retrieved due to access issues, overfilling, blocked driveways, or similar conditions.

3. Weight Limits & Overages

Each Firehouse Haulers dumpster rental includes up to 2 tons (4,000 lbs) of material. If the total weight exceeds this amount, a $75 per ton overage fee will apply based on landfill weight tickets.

How to Avoid Overage Fees:

• Avoid placing heavy materials (concrete, brick, dirt, etc.) without prior notice.
• Keep your dumpster covered to reduce water weight.
• Distribute loads evenly to avoid compaction hot spots.

Excavator Removal Fee: If a dumpster is severely overloaded or compacted such that it cannot be emptied using standard equipment, Firehouse Haulers reserves the right to charge an Excavator Removal Fee. This covers the cost of equipment and labor to safely empty the container.

4. Acceptable & Prohibited Materials

Acceptable Materials:

• Household junk and furniture
• Light construction materials
• Yard debris and brush
• Remodeling debris (drywall, tile, flooring)

Prohibited Materials:

• Hazardous waste (chemicals, asbestos, solvents)
• Medical or biological waste
• Tires, batteries, propane tanks, refrigerants
• Liquids or flammable substances
• Electronics, appliances with refrigerants
• Dirt, concrete, brick, or asphalt unless pre-approved

Restricted Materials Fee: If prohibited materials are discovered, a fee will be charged and Firehouse Haulers may return those materials to your property.

Customer Responsibility for Waste: You retain ownership and liability for all contents until they are accepted at a licensed disposal site. If disposal is denied or payment is withheld, Firehouse Haulers may return the contents to your property and remove the dumpster.

5. Loading Guidelines & Safety

• Do not fill dumpsters above the top edge or fill line.
• All items must fit within the container and allow the doors to close and the tarp to be secured.
• Distribute weight evenly.

Overfilled Dumpsters:

• $75 Overfill Fee will apply
• Pickup may be refused, resulting in Failed Pickup Fees and daily extension charges

6. Payment Terms & Charges

Payment is due at time of booking. By placing an order, you authorize Firehouse Haulers to charge your card for all rental and additional charges.

Included in Your Rental:

• Delivery and pickup
• Rental period
• 2 tons of disposal

Additional Charges:

Third-Party Payment Fraud & Customer Responsibility

Firehouse Haulers accepts payment only via its official website, phone system, or authorized brokers with a pre-approved agreement. We do not accept payment through mobile apps like Venmo, Cash App, or Zelle unless specifically authorized.

If you pay an unauthorized third party who places an order with stolen or fraudulent payment, you are still fully responsible for all charges. Firehouse Haulers will invoice you directly and may pursue legal action and equipment recovery if payment is not made.

7. Permits, Access & Property Conditions

Customers are responsible for obtaining permits for street or public space placement. Firehouse Haulers is not liable for permit-related fines.

Customers must ensure unobstructed access to the dumpster at all times. If access is blocked or unsafe, a Failed Delivery or Pickup Fee will apply.

Firehouse Haulers is not liable for damage to driveways, pavement, landscaping, or underground systems resulting from placement per customer’s instructions.

8. Cancellations, Refunds & Rescheduling

Cancellations:

• Before 5:00 PM (business day prior to delivery): Full refund minus $50 Cancellation Fee
• After 5:00 PM: May be treated as a Failed Delivery and charged accordingly

Refunds: Refunds are processed to the original payment method within 5–7 business days.

Rescheduling: Requests made before 5:00 PM on the business day prior to delivery can be rescheduled at no charge. Late rescheduling may incur a Failed Delivery Fee.

9. Liability, Indemnification & Title to Waste

Customer Liability:

• Responsible for all materials placed inside
• Liable for damage beyond normal wear
• Liable for damage from improper use or placement
• Moving or relocating the dumpster is strictly prohibited. Contact Firehouse Haulers for repositioning. Unauthorized movement may result in service termination and additional fees.

Indemnification: Customer agrees to indemnify and hold Firehouse Haulers harmless from claims, damages, fines, or legal fees arising from:

• Improper use or overloading
• Hazardous waste disposal
• Permit violations
• Personal injury or property damage
• Violation of local, state, or federal waste laws

Title to Waste: Customers retain responsibility for waste until it is accepted at a licensed facility. If payment is not made or prohibited materials are discovered, Firehouse Haulers may return the material and remove the dumpster from the site.

10. Governing Law & Agreement Scope

This agreement is governed by the laws of the State of Mississippi. If any part is deemed unenforceable, the remainder shall remain in effect.

This document is the entire agreement between Firehouse Haulers and the customer. It supersedes prior conversations or representations. No changes shall be valid unless approved in writing by Firehouse Haulers.