Firehouse Haulers Privacy Policy
Effective Date: May 1, 2025
Firehouse Haulers is committed to protecting your privacy. This policy outlines the types of personal
information we collect, how we collect it, how we use it, and how we keep it safe. This policy applies
to all customer interactions including visits to our website, online bookings, phone inquiries, and text
message communications.
1. What Information We Collect
We may collect the following types of information:
– Name
– Email address
– Phone number
– Service address
– Billing address
– Payment information (e.g., credit/debit card)
– Information related to your service request (e.g., dumpster size, delivery notes)
2. How We Collect Information
We collect information in the following ways:
– Through online forms on our website
– Over the phone or through SMS communication
– Via email correspondence
– At the time of service
– Through scheduling or payment portals (e.g., iCans)
3. How We Use the Information
We use your information to:
– Confirm bookings and provide dumpster rental services
– Deliver dumpsters to your service address
– Process payments securely
– Send service updates or reminders via SMS or email
– Respond to customer service inquiries
– Improve our services
4. Information Sharing
Firehouse Haulers does not share, sell, or transfer any customer information, including for business
operations such as payment processing or service delivery, to any external organizations under any
circumstances.
5. SMS and Email Communication
Data Sharing
– Firehouse Haulers does not share, sell, or transfer any customer information to external
organizations under any circumstances, including for business operations such as payment
processing or service delivery.
– SMS opt-in and consent information is never shared with any third party, even with customer
consent.
Messaging Terms and Conditions
By providing your phone number and agreeing verbally to receive texts, you consent to receive text
messages from Firehouse Haulers, from 601-460-0270, regarding account notifications, customer
care, and delivery updates. Consent is not a condition of purchase. Message frequency varies.
Message and data rates may apply.
You can reply STOP to unsubscribe at any time or HELP for assistance. You may also contact us
directly at 601-460-0270 or info@firehousehaulers.com.
6. Requesting Changes or More Information
If you have questions about this privacy policy or wish to request access to or correction of your
personal information, please contact us:
– Phone: 601-460-0270
– Email: info@firehousehaulers.com
– Mailing Address: 317 Azalea Ct. Brandon, MS 39047
7. Updates to This Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on our
website with the updated effective date.